Junglee Privacy Policy — How is your information protected?

This page provides detailed information on how your personal data is collected, used, and protected on the junglee platform. Please read carefully before creating an account or using our services.

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What information do we collect and why?

What types of personal information are collected?

When registering on the junglee platform, necessary identity information is collected, including your name, email address, mobile number, and date of birth. Payment method details and, where applicable, identity verification documents may also be collected to facilitate financial transactions. When you use the platform, your device type, browser information, IP address, and session activity are automatically logged. This information is used solely to ensure account security, prevent fraud, and improve service quality. Information about user preferences and browsing behavior may also be collected via cookies, though this does not directly reveal your identity. All information is collected only for applicable and legitimate purposes, and it is our policy to refrain from collecting excessive data.

How is your information kept secure?

All personal and financial information on the junglee platform is protected using industry-standard SSL encryption technology. Multiple layers of security are active on our servers and databases to prevent unauthorized access. Staff are granted access only to limited and necessary information, reducing the risk of internal privacy breaches. Regular security audits are conducted, and any identified vulnerabilities are addressed promptly. Your password is never stored in plain text — it is always kept in hashed and salted form. In the event of a data breach, we have procedures in place to promptly notify the relevant regulatory authorities and affected users.

Is information shared with third parties?

Your personal information is never sold or rented to any third party — this is a core commitment of junglee. However, minimal necessary information may be shared with trusted partners for specific services such as payment processing, identity verification, or fraud prevention. These partners are bound by strict confidentiality agreements and may only use the information for the designated purpose. In cases of legal obligation or lawful requests from government authorities, information may be provided in compliance with applicable law. Information is never used for marketing or advertising purposes without the user's consent. To ensure transparency, this policy will be updated and users will be notified in the event of any new partnerships.

What rights do users have?

Every user on the junglee platform has the right to request access to, correction of, and deletion of their own information. You may request a copy of the data stored in your account, and it will be provided within a reasonable timeframe. You may opt out of marketing communications at any time and your request will be honored. Users also have the right to object to data processing or to restrict processing under specific circumstances. To exercise these rights, contact our support team — we are always ready to assist. Even after an account is closed, certain information may be retained for a specified period due to specific legal obligations.

How are cookies used?

The junglee platform uses cookies to keep your login session active and remember your preferences, reducing the hassle of re-entering information each time. Analytical cookies help us understand which pages or features are used most, which helps us improve the quality of our service. You have the option to disable cookies from your browser settings, though doing so may affect the functionality of some services. Your consent is required for non-essential cookies, and you are informed of this on your very first visit. We do not use third-party tracking or advertising cookies, which helps protect your online privacy. Contact our support team to learn more about cookies or to manage your preferences.

Have more questions about privacy?

Junglee always prioritizes the security of your information above all else. If you have any questions, our support team is available 24/7 to help. Feel free to open an account right now and enjoy a safe experience.

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